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Store Information

Where are you based?

ukrugbyshop are a UK based company located near Glasgow, Scotland. All our items are shipped from within the UK, but we do offer cheap, fast and efficient international shipping to every country in the world.

I would like to know more about your store

To read more about our store, our team and our history, please check out about us page.

I would like to make a complaint

We are sorry to hear that you are not satisfied with our service and will do our utmost to make it up to you where possible. All complaints should be made in writing and sent to:

Head of Customer Service, ukrugbyshop, 42 Mote Hill, Hamilton, ML3 6EF, United Kingdom, All complaints will be responded to within 10 working days.

Please provide as much information as you can when making your complaint to allow us to deal with it in the most efficient manner. Please ensure you provide your order number and full contact details, including your email address.

Please also provide suggestions as to how we can make things up to you. All reasonable suggestions will be considered, where appropriate.